TERMS AND CONDITIONS
Document last updated on 16 October 2009
This Terms & Conditions Contract is between a prospective tutor, herein after to be called the “Tutor”, and the owner of Mandamania website, herein after to be called "Mandamania", "we" or "us".
We reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions.
A Tutor is defined as a person(s) who approaches Mandamania either via verbal or written instruction and requests Mandamania to introduce the Tutor to a person of group of person requesting tuition in Mandarin Chinese, herein after to be called the ‘Student,' for the purpose of employment.
1. Services
Mandamania provides a promotion service for Mandarin Chinese native speakers looking to give private tuition. When approached by a prospective Student and based on the tuition requirements, Mandamania will first contact selected Tutors by email or telephone to dicsuss the tuition need and the Tutor's availability . Only upon agreement from the Tutor, they will pass the contact details to the Student.
Mandamania endeavors to ensure, but does not guarantee, the suitability of any Student introduced by Mandamania to the Tutor. Suitability includes, but is not limited to, a Student character, honesty, reliability or professional capacity. Mandamania accepts no liability for any loss, damage, expense or compensation suffered or incurred of any nature by neither the Student not the Tutor, arising directly or indirectly from an act or omission by any Student introduced to the Tutor by Mandamania.
2. Fees
The Tutor holds full responsibility for informing Mandamania immediately upon accepting to provide tuition services to the Student whether the Student intends to engage a Tutor on a permanent or temporary basis. Unless specifically stated by the Tutor, a request for a permanent Student will be assumed by Mandamania, and the applicable fee will be charged to the Tutor.
2.1 Registration fee
Mandamania charges a registration fee is £2 per month to all tutors registered with them. This covers the Tutors promotion through the Mandamania website and access the tuition material and knowledge database.
In months where no introduction has been made, the registration fee falls out.
Tutors who do not wish to be introduced to new Students during a given month should notify Mandamania by email before the first working day of this month. There will be no introduction until the tutor notifies Mandamania that he or she will accept new students again.
2.2- Introduction fee
For each new Student introduced and accepted by the Tutor, Mandamania will charge a one-off fee to the Tutor equal to the price of 2 hours tuition. For example, if the Tutor charges £15 an hour, the introduction fee will be £30. This is independent of the amount of tuition purchased by the Student and the length of the relation between Tutor and Student.
3. Terms of payment
After an introduction, Mandamania will send an invoice for the introduction fee as defined in 2.2 to the tutor. The administration fee will be added to the first invoice sent to a tutor in a month. the full amount of the invoice will be payable within three weeks of the date of the invoice.
Failure to pay may result in the immediate termination of the Tutor's registration with Mandamania.
4. Refund Scheme
Mandamania operates a money-back refun policy.
If a Student accepted by a Tutor for tuition decides to terminate the Tutor's services before the Tutor can recover their introduction fee through tuition revenue, Mandamania will provide to the Tutor a refund of the difference between the introduction fee and the revenue earned from the Student, if all the following conditions listed below in this paragraph are met.
In other words, if Student terminates the tuition after only one hour tuition, then Mandamania will refund half of the introduction fee. If the Student terminates after two hours, then the Tutor will have recovered entirely the introduction fee and will not received any refund.
Refund conditions:
a) The Tutor notifies Mandamania within 2 business days of the Student's termination.
b) The Tutor paid Mandamania's introduction fee in full within 14 days of the invoice date.
c) The Tutor has not changed the Student's location of tuition, the hours originally agreed by the Student and Tutor or the original tuition description and has provided the Student.
d) The Tutor did not terminate the Student's tuition or the Student did not end the tuition due to unreasonable demands placed upon the Student by the Tutor or for reasons stated above in ‘c'.
5. Employment Contract & Client Responsibility
This contract is not an employement contract.
Mandamania holds no responsibility for the Tutor and Student's employment contract and such matters are to be arranged between Tutor and Student. Mandamania may provide a tutoring agreement template if required.
Mandamania is not liable for any losses, personal injury or death resulting from its negligence. The Tutor assumes full legal responsibility for his or her Tax and National Insurance deductions.
6. References
Mandamania may contact the Student to ask for feedback and references on his or her Tutor. Those references will not be disclosed withouth the written consent of the Tutor.
7. Privacy
Mandamania respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Mandamania's Web site.
The information collected by Mandamania will be used for the promotion of the Tutor's tuition offer. Users who provide information may receive emails containing Mandamania's products and services We will not share the data with third parties without prior written consent.
The Tutor authorises Mandamania to advertise his or her profile in the Featured Tutors section of their website. A profile consists in my first name, hourly rate, teaching style and prefered teaching area. Mandamania will only give contact details to a student with prior written permission of the Tutor.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers a forum. Please be advised that information posted in these venues becomes public knowledge.
Users may access their own personal information and contact us about inaccuracies they may find. Users may delete their information from our database by notifying us in writing.
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